Hi! How was this resolved? I've had a very similar situation just happen to me. I have a kasli crate that I have been able to connect to and control over ethernet cable in the past. I'm trying to switch it from its internal clock to an external 10 MHz clock.
Inside the conda environment, I ran the command:

followed by a reboot:

and attempted to send in a 10 MHz signal.
Once the crate rebooted, however, the red "ERROR" led turned on and it now seems like I am unable to connect to the core entirely, despite power cycling and disconnecting the ethernet cable. When I try to ping of of the crate's IP address, I just get the response "Destination host unreachable".