Hi, we are using variant CU3. For some reason, we cannot read artiq core log. There is no output from the command aqctl_corelog. We receive the following error when running artiq_coremgmt log
Traceback (most recent call last):
File "C:\ProgramData\Miniconda3\envs\artiq\Scripts\artiq_coremgmt-script.py", line 9, in <module>
sys.exit(main())
File "C:\ProgramData\Miniconda3\envs\artiq\lib\site-packages\artiq\frontend\artiq_coremgmt.py", line 159, in main
print(mgmt.get_log(), end="")
File "C:\ProgramData\Miniconda3\envs\artiq\lib\site-packages\artiq\coredevice\comm_mgmt.py", line 138, in get_log
self._write_header(Request.GetLog)
File "C:\ProgramData\Miniconda3\envs\artiq\lib\site-packages\artiq\coredevice\comm_mgmt.py", line 87, in _write_header
self.open()
File "C:\ProgramData\Miniconda3\envs\artiq\lib\site-packages\artiq\coredevice\comm_mgmt.py", line 64, in open
self.socket = initialize_connection(self.host, self.port)
File "C:\ProgramData\Miniconda3\envs\artiq\lib\site-packages\artiq\coredevice\comm.py", line 25, in initialize_connection
sock = socket.create_connection((host, port))
File "C:\ProgramData\Miniconda3\envs\artiq\lib\socket.py", line 808, in create_connection
raise err
File "C:\ProgramData\Miniconda3\envs\artiq\lib\socket.py", line 796, in create_connection
sock.connect(sa)
ConnectionRefusedError: [WinError 10061] No connection could be made because the target machine actively refused it
Our artiq hardware is connected through intranet and the core address is set to an intranet IP address 172.31.1.150. We are using conda and our artiq version is 6.7621.d9b01ed8.
Please help us, thank you!