the installation of the ARTIQ

peng_hao

I have a question on the installation of the ARTIQ ( Install the ARTIQ on windows according to the tutorial )
https://m-labs.hk/artiq/manual-beta/installing.html#installing-via-conda-windows-linux
The env has been created, artiq_master is ok, but the artiq_dashboard doesn't work

And it doesn't work when we reinstall the pyqt module separately

Is there any solution to finish the installation of ARTIQ ?

sb10q

peng_hao And it doesn't work when we reinstall the pyqt module separately

Why did you reinstall it separately?

Check what Qt packages are installed on your system (use the conda list command). Are other conda PyQt applications working?

peng_hao

sb10q
the pyqt5 has been installed (conda list)

you can see that in the picture I have posted
"from PyQt5 import QtCore, QtGui, QtWidgets
ImportError: DLL load failed: The specified module could not be found “
the PyQt can work in the env base, but it can't work in the env artiq

How can I install the artiq to avoid this bug?

we have installed the artiq successfully in other computer before. we find that the pyqt=5.6.0
in this computer we find the pyqt=5.9.2. Does this package version cause this problem?

sb10q

Can you remove the non-working Qt packages from the artiq environment and then install carefully (e.g. note that qt5 and qt are different package names) those Qt packages that are known to work? e.g. with commands like conda install qt=5.6.
Someone also had luck removing the Qt package and then installing it with pip, see: https://github.com/m-labs/artiq/issues/1331

How can I install the artiq to avoid this bug?

By using package managers other than conda...

peng_hao

sb10q
Thank you for your reply.
We have solved the problem by reinstall the PyQt5 ( pip install PyQt5==5.9 )

sb10q

Hopefully, that should be resolved and this pip workaround no longer necessary after the recent changes I made to the packaging system and our channel on anaconda.org (though conda packaging has a nasty tendency of being a whack-a-mole game).