artiq.coredevice.comm_kernel:Mismatch between gateware (5.6911.e9b78b62.beta) and software (5.7042.66449038.beta) versions
I don't know how to solve the problem,can someone help me?

You can reflash the board (Kasli I suppose) with the exact same version as the software. If you install the board support package for your system variant as per the manual, you'll get the same version, and then artiq_flash will program it into the board.

  • dgy replied to this.

    sb10q I don't understand thoroughly,How to reflash the board?sorry,can you explain more explicitly?

      sb10q can I just download the artiq-5.6911 (not the newest version)?

        Are you using conda or nix?

        • dgy replied to this.

          sb10q I use conda and install with windows.

            sb10q
            LinkError: post-link script failed for package defaults::qt-5.9.7-vc14h73c81de_0
            location of failed script: C:\Users\dinggeyi\Anaconda3\envs\artiq\Scripts.qt-post-link.bat
            ==> script messages <==
            <None>
            ==> script output <==
            stdout: �Ѹ��� 1 ���ļ���

            stderr: 'chcp' �����ڲ����ⲿ���Ҳ���ǿ����еij���
            ���������ļ���
            'chcp' �����ڲ����ⲿ���Ҳ���ǿ����еij���
            ���������ļ���
            'chcp' �����ڲ����ⲿ���Ҳ���ǿ����еij���
            ���������ļ���

            return code: 1

            ()

            command 'conda install -y -n artiq -c https://conda.m-labs.hk/artiq-beta artiq' returned non-zero exit status: 1

            (base) C:\Users\dinggeyi>
            I don’t know why this situation occurred,can you help me?

                dgy I don’t know why this situation occurred,can you help me?

                Try to reinstall conda (make sure that everything from conda is deleted on your system, including your user configuration files with channels etc., before installing it again), reinstall ARTIQ, and then do "conda install artiq-5.6911.e9b78b62.beta-0.tar.bz2" with the file I posted above.

                If the problem persists, try using the same Anaconda version that we have (Anaconda3-2019.03).

                Note that the ARTIQ manual recommends using Linux and Nix instead; one key reason for this is conda is particularly buggy and constantly breaks in this very kind of way.

                • dgy replied to this.

                    sb10q hello,sorry to interupt you,do you have the old installer script for artiq 5.6911?I want to download this, not the newset one.Thank you very much

                      No, please do as I suggest in the post above.

                      • dgy replied to this.

                        sb10q you mean that when I finished installing conda,just enter"conda install artiq-5.6911.e9b78b62.beta-0.tar.bz2"?should I point the path?e.g conda install C:\Users\QC\Desktop\artiq-5.6911.e9b78b62.beta-0.tar.bz2 if I put the file in that positon

                          sb10q PackagesNotFoundError: The following packages are not available from current channels:

                          • .bz2
                          • \users\dell\anaconda3\artiq-5.6911.e9b78b62.beta-0.tar

                          Current channels:

                          To search for alternate channels that may provide the conda package you're
                          looking for, navigate to

                          https://anaconda.org

                          and use the search bar at the top of the page.

                          (base) C:\Users\dell>conda install artiq-5.6911.e9b78b62.beta-0.tar (1).bz
                          Collecting package metadata (current_repodata.json): done
                          Solving environment: failed with initial frozen solve. Retrying with flexible solve.
                          Collecting package metadata (repodata.json): done
                          Solving environment: failed with initial frozen solve. Retrying with flexible solve.

                          PackagesNotFoundError: The following packages are not available from current channels:

                          • artiq-5.6911.e9b78b62.beta-0.tar
                          • .bz

                          Current channels:

                          To search for alternate channels that may provide the conda package you're
                          looking for, navigate to

                          https://anaconda.org

                          and use the search bar at the top of the page.
                          I do like this but this situation occurs.I feel puzzuled.sorry

                              dgy I do like this but this situation occurs.I feel puzzuled.sorry

                              You need to learn how to use the windows command line, or ask a colleague who knows - and pay attention to detail. The command you typed "conda install artiq-5.6911.e9b78b62.beta-0.tar (1).bz" is clearly wrong.

                              • dgy replied to this.

                                  sb10q yes,I know,but when I state the path clearly such as conda install C:\Users\QC\Desktop\artiq-5.6911.e9b78b62.beta-0.tar.bz2 ，the situation also occurred

                                    6 days later

                                    sb10q aceback (most recent call last):
                                    File "C:\Users\dinggeyi\Anaconda3\envs\artiq\Scripts\artiq_master-script.py", line 9, in <module>
                                    sys.exit(main())
                                    File "C:\Users\dinggeyi\Anaconda3\envs\artiq\lib\site-packages\artiq\frontend\artiq_master.py", line 92, in main
                                    device_db = DeviceDB(args.device_db)
                                    File "C:\Users\dinggeyi\Anaconda3\envs\artiq\lib\site-packages\artiq\master\databases.py", line 19, in init
                                    self.data = Notifier(device_db_from_file(self.backing_file))
                                    File "C:\Users\dinggeyi\Anaconda3\envs\artiq\lib\site-packages\artiq\master\databases.py", line 11, in device_db_from_file
                                    with tokenize.open(filename) as f:
                                    File "C:\Users\dinggeyi\Anaconda3\envs\artiq\lib\tokenize.py", line 454, in open
                                    buffer = _builtin_open(filename, 'rb')
                                    FileNotFoundError: [Errno 2] No such file or directory: 'device_db.py'
                                    can you help me,why did this situation occur

                                      sb10q I always fail to open the artiq-master.I copy the file you gave(artiq5.6911) to me but failed