Hello,

we have installed MSYS2 using the offline installer provided in the ARTIQ manual. On Windows 10.

The problems we have:

  • Any command of the sort ''pacman -S ...'' returns warning: database file for 'artiq' does not exist (use '-Sy' to download)
  • ''pacman -Syu'' returns ''artiq.db failed to download''

We would like to understand/solve this.

It appears that the link https://msys2.m-labs.hk/artiq provided by the ARTIQ manual for manual install of MSYS2 (i.e. without the provided offline installer, so not our case) throws a 404 error in a normal browser. Maybe related, hence why I mention it.

Thanks in advance for your feedback,
VB

    vbarbe It appears that the link https://msys2.m-labs.hk/artiq provided by the ARTIQ manual for manual install of MSYS2 (i.e. without the provided offline installer, so not our case) throws a 404 error in a normal browser. Maybe related, hence why I mention it.

    Not related, just add a / at the end and it works. It's just nginx idiosyncrasies.

      vbarbe I've just tested a fresh install using the offline installer, and it worked as expected. The installer should automatically set up pacman.conf and include the artiq.db file. It’s possible that your installation was corrupted or incomplete. Could you try reinstalling and see if the issue persists?

        Thank you both. The problem was on our side, we had to change the MSYS2 proxy settings due to our local proxy server.