Artiq_run led,py does not return anything

vli

Hey there,

I have been using legacy version of artiq installed with conda on windows successfully for about 3 years on a lab PC. Recently we needed to reinstall OS's on the computer that I have been using.

After that I followed exactly the same steps to install artiq following artiq legacy manual. I do have a connection to the device since I can ping it. I can start artiq_session but I can not submit experiments neither from dashboard nor using artiq_run. It just freezes and the terminal never receives any response from artiq.

Please let me know what type of information might be needed to understand how to resolve it.
I need your help to resolve the issue ASAP.

Thanks in advance!

sb10q

Likely incompatibility between major firmware and software version. What was the major version number you were running before?

vli

sb10q Where can I find it? do you mean artiq version? I did have a mismatch between gateware and software but it did work properly for a long period of time. I am from IST Austria if that helps. Could you please tell me how can I make it work again not necessarily with the latest version of Artiq.

vli

sb10q I managed to resolve the version incompatibility.

The version that we were using was artiq=5.0.dev=378.gbcda53ee. I could not find how to install the older version of artiq. I found a way to do it for artiq 4 since someone asked this question but nothing about artiq 5.

In order to solve the incompatibility issue I have installed the legacy version of artiq which currently is artiq-6.7671.b50d30ba. Then I cloned an open source artiq git and rolled back to release - 5. After that I copy pasted the entire artiq folder in Anaconda3\envs\artiq_5\Lib\site-packages replacing the entire folder. Now I can communicate with hardware and run experiments. There is a warning "Mismatch between gateware (5.0.dev+378.gbcda53ee) and software (0+unknown) versions" but for now it does not matter.

vli

Today is my last day as a phsycist. Checkout our latest update of Quantrol.2.0 here https://github.com/whichislovely/Hosten-group-Quantrol-Control-system.

I believe that it should be added into the Artiq repositories list as all groups that we had a chance to introduce Quantrol were impressed and willing to use it.

All the best,
Whichislovely